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Privacy Policy

Privacy Policy – Prime Supply
 

At Prime Supply, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us.
 

1. Information We Collect

We may collect the following types of information from you:

  • Business details such as company name, GST number, billing/shipping address.

  • Contact details such as name, phone number, and email address.

  • Payment information (bank details, UPI, or invoice-related data).

  • Order details such as product specifications, size, quantity, and customization requirements.
     

2. How We Use Your Information

Your data is used strictly for business purposes, including:

  • Processing and fulfilling your orders.

  • Communicating about order updates, payments, and deliveries.

  • Generating GST-compliant invoices.

  • Improving our services and customer experience.

  • Resolving disputes or legal requirements (if any).
     

3. Sharing of Information

  • We do not sell or trade your personal or business information to any third party.

  • Your data may be shared only with:

    • Trusted logistics partners (for delivery purposes).

    • Payment processors or banks (for secure transactions).

    • Legal authorities, if required by law.
       

4. Data Security

  • We use secure methods to store and process your data.

  • Access to sensitive information is restricted to authorized personnel only.

  • While we take strong measures, no system is 100% secure. By working with us, you agree to share information at your own business discretion.
     

5. Data Retention

  • We retain your business and order information only for as long as necessary to comply with accounting, taxation, or legal obligations.

  • After this period, your data is securely deleted.
     

6. Your Rights

You have the right to:

  • Request a copy of the data we hold about you.

  • Ask for corrections if any information is inaccurate.

  • Request deletion of your data (except where retention is required by law).
     

7. Changes to Policy

Prime Supply reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated date.

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